Adobe Connect Mobile 2.1 Available on iTunes and Google Play

May 14, 2013

Mobile continues to be a keep element in Adobe Connect’s success. The new release has some fantastic new features beyond the already fantastic features available in the previous version.

Key new features / enhancements include the following:

  • Deliver, interact with, and track Adobe Presenter training content in virtual classrooms, supporting multiple choice, true/false, and matching questions
  • View meeting background imagery for personalization and branding
  • View two live webcams (user and another attendee), and unlimited paused webcams, simultaneously
  • Integrated conference call audio details are included in invitations sent from within the mobile meeting app (excludes iPhone, limited to NA prefixes)
  • Improved login workflow (clicking on meeting link will go directly to Mobile client and retain the URL, or direct you to app store to get the app if necessary)

You can find additional information on the Adobe Connect blog.  You can see the new client in action in this video available on our YouTube channel here.  Be sure to download the new app from iTunes or Google Play stores as soon as you can!


Camera Test

May 8, 2013

On several occasions I have had discussions with individuals regarding camera quality. There are two elements regarding quality, subjective and objective quality.  Obviously each individual can look at the image produced and make up there own mind. In some cases it is helpful to have some objective data to help elucidate the individuals assumptions. To that end I posted a simple test.

Simply choose a typical resolution and click the test button. The video that you see show up in the application is not to scale, it is 1/3 scale. The key element is the frame per second metric and the capture size. Not all cameras will support all of these resolutions so you may notice that the capture size is not the same as the resolution that you selected.

 

Capture


Firefox

November 5, 2012

Well after years of being a firefox user I am switching. I have had enough of the crashing and updates. I have run chrome for some time as a secondary browser and it is much more stable. I know there is a Flash plugin issue but it is easily fixed.

 

Disable the PPAPI Flash plug-in and enable the NPAPI Flash plug-in in Chrome as follows:

1.    Type chrome://plugins in browser tab (Figure 1).

2.    Expand Details in the upper-right area of the screen if needed.

3.    Click Disable for the PPAPI (out-of-process) Flash plug-in Type.

4.    Check if there is at least one NPAPI Flash plug-in listed below the PPAPI Flash plug-in. If it is, make sure at least one NPAPI Flash plug-in is enabled. Then make sure to refresh the Connect meeting client tab in the browser.

5.    If no NPAPI Flash plug-in is listed, then it needs to be installed from get.adobe.com/flashplayer . After installing it, make sure to refresh the Connect meeting client tab in the Chrome browser.

 

Thats about it. This issue should be resolved early in 2013. You might want to wait for that update but for me I am moving now.

 


Adobe Connect Connection Test

September 17, 2012

I have had numerous requests for a connection test that allows a user to enter the specific server they are trying to connect to as oppose to a generic test that tests port and protocol access to an external server. I created a simple application that does just that, allows a user to enter a connection string to a server they are attempting to access. You may ask, how would they get the connection string? If they are having issues someone will need to send them the connection string (i.e. email, IM, etc…). This could also be used to test connectivity to a new on premise server. So how do you find a connection string to an Adobe Connect Meeting? Simply have someone launch a meeting, hold down the shift key and select “About Adobe Connect” from the “Help” menu.

Find an Adobe Connect Meeting connection string.

Find an Adobe Connect Meeting connection string.

If you were holding the shift key you would then see the following dialog box.

Adobe Connect Meeting connection string

Adobe Connect Meeting connection string

Copy the text, notice that it starts with rtmp. Open the connection test application and paste the text as seen in the following:

Adobe Connect connection test application

Adobe Connect connection test application

 

Notice that there are three separate and successful tests. Adobe Connect can make connections using variations of the rtmp protocol as well as use different ports. It is a good idea to test using rtmp, rtmps (rtmp over SSL) at a minimum. It is a simple matter to change the first reference to rtmp to rtmps and to change the first reference to port 1935 to port 443.  As an example the following string will test a connection to the server using rtmp over port 1935:

rtmp://arzbs8.adobeconnect.com:1935/?rtmp://pcparapg06:8506/meetingbs3app/545995061/679960997/

The following connection string to the same server will test a connection using rtmps over port 443:

rtmps://arzbs8.adobeconnect.com:443/?rtmp://pcparapg06:8506/meetingbs3app/545995061/679960997/

This application has not been extensively tested and is provided as is with not warranty or support.

So how do you get the application? Simply fill out the registration at the following link. Once I approve the registration you will receive an email with a link to download the application.

Registration

I hope you find it useful.

 

 

 

 

 


Adobe Connect Extended Characters

August 13, 2012

I threw together a simple tool that enables a user to simply access diacritical marks in an Adobe Connect meeting. I intend sync capability to this in the near future but for now it will allow you to see and enter diacritical marks and then cut and past them into a whiteboard or note pad. Download
Simple Virtual Keyboard for Adobe Connect

Easy access to extended characters.

Seeing Outside the Box

November 15, 2011

There is a saying that I frequently use, “every thing is easy as long as you know how”. I am not sure where I heard it but it makes a lot of sense. There is another saying that fits nicely with the first, “when you are a hammer every problem looks like a nail”. Ok enough with the sayings but just think about those two saying for a minute and you will see the problem with most training on the web today.

Many subject mater experts will come at the subject that they understand in the same way and dismiss confusion as stupidity because they are too close to the subject. They have very good reasons for this approach, reasons that they can for the most part articulate. The problem is that for the most part they do not have the ability to see the issue, subject or problem from another persons perspective.

Another problem that I see all the time is that if I know how to create documentation I end up taking the same approach for training. This is a common approach to nearly all tasks and that is the reason that the first cars look like horse drawn carriages. That is what the designer understood.

The word visionary means something different to me than the popular or widely accepted definition. When I think of a visionary I think of someone with the ability to see or imagine from another persons perspective. I am not sure if that is the correct way to express that idea but it is important enough to try again. If I can under stand a customers concerns, needs, requirements, etc… that would make me a visionary.  All to often you will find a visionary that has the ability to see an issue from one perspective but not another. For instance you might find a visionary that understands a developers concerns, interests and issues but has no clue what a marketing manager needs or requires. This problem is compounded by timing (fiscal quarters, delivery schedules, etc…). I can hear the response now, “I do not have time to make the changes to this training, our delivery date is next week”.

To sum up this short rant, please do not point to reorganized documentation and call it training.

 

 


FLV Checker

August 30, 2011

Some of you maybe familiar with the FLVCheck tool that allows you to check to see if a Flash video is properly formatted. If you are you would also know that it is a command prompt application (i.e. there is no user interface). To get familiar with the ability to use native process support in Adobe AIR I wrapped the FLVCheck tool in a simple Flex application. This is a simple UI that allows you to drag and drop and flv file onto the application so that it can check the format and fix simple issues. This application does not add any functionality to that application all it does is add a user interface. The application is free but I do ask that you register in order to download. You will also find the Adobe Connect custom video pod at the same location after you are registered. If the registration form does not load, clear your browser cache and try again.


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