Seeing Outside the Box

November 15, 2011

There is a saying that I frequently use, “every thing is easy as long as you know how”. I am not sure where I heard it but it makes a lot of sense. There is another saying that fits nicely with the first, “when you are a hammer every problem looks like a nail”. Ok enough with the sayings but just think about those two saying for a minute and you will see the problem with most training on the web today.

Many subject mater experts will come at the subject that they understand in the same way and dismiss confusion as stupidity because they are too close to the subject. They have very good reasons for this approach, reasons that they can for the most part articulate. The problem is that for the most part they do not have the ability to see the issue, subject or problem from another persons perspective.

Another problem that I see all the time is that if I know how to create documentation I end up taking the same approach for training. This is a common approach to nearly all tasks and that is the reason that the first cars look like horse drawn carriages. That is what the designer understood.

The word visionary means something different to me than the popular or widely accepted definition. When I think of a visionary I think of someone with the ability to see or imagine from another persons perspective. I am not sure if that is the correct way to express that idea but it is important enough to try again. If I can under stand a customers concerns, needs, requirements, etc… that would make me a visionary.  All to often you will find a visionary that has the ability to see an issue from one perspective but not another. For instance you might find a visionary that understands a developers concerns, interests and issues but has no clue what a marketing manager needs or requires. This problem is compounded by timing (fiscal quarters, delivery schedules, etc…). I can hear the response now, “I do not have time to make the changes to this training, our delivery date is next week”.

To sum up this short rant, please do not point to reorganized documentation and call it training.

 

 


FLV Checker

August 30, 2011

Some of you maybe familiar with the FLVCheck tool that allows you to check to see if a Flash video is properly formatted. If you are you would also know that it is a command prompt application (i.e. there is no user interface). To get familiar with the ability to use native process support in Adobe AIR I wrapped the FLVCheck tool in a simple Flex application. This is a simple UI that allows you to drag and drop and flv file onto the application so that it can check the format and fix simple issues. This application does not add any functionality to that application all it does is add a user interface. The application is free but I do ask that you register in order to download. You will also find the Adobe Connect custom video pod at the same location after you are registered. If the registration form does not load, clear your browser cache and try again.


Flash Media Server to Adobe Connect

August 22, 2011

In this article I will describe how to use a recently created custom pod for Adobe Connect. This custom pod is provided free of change and is provided as is with no additional support or warranty (how is that for some lawyer speak). Briefly, this custom pod allows you to stream high frame rate video from the Adobe Flash Media Server to an Adobe Connect meeting room. I used the collaboration sdk to create a shared experience. In other words if you are a host in a meeting room you can load and setup a connection to both live and ondemand video that you control for the meeting participants. As the host you make the connection and choose the video and when you hit play all participants will see that the video has started to play. This is very different than a typical video player where each individual has their own experience and could be watching different sections of a the same or different videos. This custom pod understands the different Adobe Connect meeting roles (i.e. host, presenter, participant). Only the host has interface elements (buttons, progressbar, etc…). Admittedly  the user interface could use some work and I do intend to improve it so do not beat me up too bad but also do not hesitate to give me advice on improvements.

The following is a simple diagram of the workflow.

Live Video Workflow for Custom Pod
A) Flash Media Encoder B) Flash Media Server C) Custom Pod in Connect Meeting

There are many considerations when ever you consider streaming high quality video. First of all the camera is an important part of the equation. I did a number of tests with web cameras and found that two of the three web cameras that I tested could not consistently produce 30 frames per second of video. Do not skimp on a quality camera. The second, third and fourth and and and considerations are all BANDWIDTH. You cannot stream a 500 kbps stream over a connection that only has 300 kbps available. There are many people that are confused about bandwidth but it is fairly simple. If you look at the diagram above you will notice that you have to send the encoded stream from the camera / laptop to the Flash Media Server and then on to Adobe Connect. You need the appropriate amount of bandwidth at each step. It is not enough to have a great connection from FMS (Flash Media Server) to Adobe Connect you also need an appropriate connection from the source (camera / laptop) to FMS. Often someone assumes that because their wireless card mentioned 54 Mbps that they are covered for streaming video. The key consideration is “usable bandwidth”. I have included the ability to test bandwidth in this application as well as a status indicator that will give you an idea if your connection is appropriate for the video you are attempting to stream.  It is also important to note that available bandwidth changes continuously.  You might find that you do a bandwidth test and have plenty and thirty seconds later you have half as much. It is best not to use a wireless connection as their is more variability and more unknowns with a wireless connection versus a wired connection.

Custom Pod UI:

Lets walk through some of the functionality of the custom pod.  After it is uploaded to a share pod inside of Adobe Connect it should look like the following:

Adobe Connect Custom Video Pod

Adobe Connect Custom Video Pod

The first thing you should understand is that this is the interface that the host will see when they upload the custom pod. The dark green in the progress bar shows the progress of the playing video. The dark blue shows the size of the current buffer. If you do not see any dark blue then there is no buffer and you are probably not having a great play back experience. You will not see a progress bar for live video as there is not enough buffer to show. Notice the green status indicator in the upper left hand corner of the screen.  This indicator will be seen by both hosts presenters and participants. This indicator shows only the local connection status. In other words if you are looking at this indicator it shows your status not a combined or status of other individuals in the meeting. The following table gives a brief highlight of the states and meanings.

  This indicates no connection. Each time you connect the indicator will turn green initially and each time you disconnect it will turn black.
  This indicates the initial connection as well as a video that has enough bandwidth to play and keep up with the video that is being sent from the Flash Media Server.
  This indicates that there are or have been issues with the video playback. Often times this is represents a temporary condition so do not panic the first time you see the indicator turn orange or red.
  This indicates that the issues are getting worse but as stated before this can be temporary so give it at least a few seconds and see if the condition improves.

If someone in the meeting mentions that the video playback is not smooth or the quality is not great you could ask them what the color of the indicator is to get an idea if the problem is bandwidth related. This indicator does not indicate a change in frames per second. It is possible to retrieve fps data from the metadata of the stream but it seems that this does not indicate that actual fps on the passed on from the encoder (e.g. Flash Media Live Encoder).

Adobe Connect Meeting Host:

You will notice that each role in an Adobe Connect meeting has a slightly different view of this custom pod. The host has complete control. As a mater of fact the first host to upload the custom pod retains complete control and all other hosts will see the controls but will only be controlling their local experience. With that said I think that it is a good practice to have only a single host in most if not all meetings. More than one presenter is not an issue but more that one host can create issues regardless if you are using this custom pod or not.  The following is the host view of the custom pod:

Custom Pod with Settings Visible

Custom Pod with Settings Visible

Workflow for live video:

The first step to playing live video is to have a live video source. Keep in mind that if you intend to use a simple web camera your quality will probably not be that much better than what you would get out of the default camera support in Adobe Connect. If on the other hand you have a higher quality camera or would like a higher frame rate follow these steps.

1) setup a computer with enough horse power to encode the video and with enough bandwidth to send that video to the Flash Media Server. Download and install the free Flash Media Live Encoder.

2) setup or use an existing Flash Media Server. There are a great number of resources for getting started with the Flash Media Server.

3) upload the custom pod. The custom pod is in a zip archive. In a share pod in Adobe Connect simply locate the custom pod zip archive on your computer and upload the entire zip.

4) enter the server url and stream name for the video that you are publishing from the Flash Media Live Encoder. It is a simple matter to find the connection stream for the server. You will notice by the example above the entry field that it starts with rtmp. This is the realtime message protocol used by FMS. The next element in the connection stream is the server ip address or dns name. After the slash following the server name or ip address is the application name. This may seem a little strange but this represents a folder name inside the application folder inside the installation folder of the Flash Media Server. Once you have the Flash Media Server installed find the installation folder and open it and inside you will find the application folder. Inside of the application folder you will find a vod and live directory. These are the default applications. If we analyze the following connection url, rtmp is the protocol, the ip address is the address of the Flash Media Server and vod represents the default directory for ondemand streams (i.e. files) inside the application directory.

rtmp://192.168.0.2/vod

The stream name is what ever the file name is for ondemand or what ever name you entered into the Flash Media Live Encoder.

Flash Media Encoder Output Panel

Flash Media Encoder Output Panel

After the all the elements of the workflow are in place it is time to turn on the camera and stream the video from Flash Media Live Encoder to FMS. This is a pretty straight forward task, simply hit the start button in Flash Media Live Encoder.

Once the live video is streaming to Flash Media Server it is time to connect to and play the live stream into the custom pod inside of Adobe Connect.

Custom Pod Settings Panel

Custom Pod Settings Panel

This is the settings panel for the Custom Pod that you will use in the Adobe Connect Meeting room. It allows you to setup and make a connection to the Flash Media Server. It also allows you to choose between ondemand and live streams and test your bandwidth. Notice that the stream name is the same as the the stream field in the Flash Media Live Encoder. If these do not match you will not see video in the custom pod. Also notice that if you want to view live video you must select the Live Stream check box.

Well I think that about covers it. I will post the link to down load the custom pod later today along with a few other links that might be helpful. Please drop me a comment to let me know if it is working or not and any improvements that you would like to see.

I put together a short overview presentation of the custom pod functionality and setup. If you would like to jump right to the link that allows you to register for download it is on slide eight. Please let me know what you think. Note: If you are having trouble with the registration page clear the cache on your browser and reload the page.


Flash Media Server 4 brings Multicast to Flash Video

September 10, 2010

In case you missed it Adobe announced Flash Media Server 4 . This is a significant release for a number of reasons. The first reason is that many corporate customers have been interested in Flash video but were not able to take advantage of it with out support for IP Multicast as this technology was a mandate from their IT organization. In other words this update for the Flash Media Server to version four gets you a 64bit architecture, Absolute timecode, faster seeking, trick mode playback (fast motion, slow motion, and frame stepping), intelligent reconnect, faster switching for RTMP Dynamic Streaming and IP Multicast Support.

Using version 4  of the interactive edition of the Flash Media Server gets you the ability to choose between Unicast (with or with out Origin / Edge), IP Multicast and even Live HTTP Dynamic Streaming. It is even possible to failover from IP Multicast to a Unicast stream if necessary. When you consider all of the possibilities they include:

  • Interactive applications that support video, audio and data for one to many and many to many for both live and video on demand
  • Large scale broadcasts using IP Multicast
  • Origin / Edge solutions that can be used to intelligently reduce bandwidth requirements for vod
  • Failover for complex environments with different network requirements (e.g. remote sites, vpn)

That is a short summary of the possibilities that you get with the interactive edition of the Flash Media Server but that was not the only announcement. Adobe also announced Adobe® Flash® Media Enterprise Server 4. If you are not familiar with RTMFP that would be a good place to start. This peer protocol will allow you to take advantage of users / viewers upstream bandwidth to broadcast video, audio and data in your application and now the Flash® Media Enterprise Server 4 can participate in those groups. So consider the limitations of a peer broadcast. First you will only have access to the one video codec that can encode that is part of the Flash Player and that is Sorenson Spark. If you are familiar with Sorenson Spark you know that the quality leaves something to be desired. When you consider that the Flash® Media Enterprise Server 4 can act as a peer using RTMFP you now have access to all of the varied video formats that can be broadcast using the server (On2, H.264,…). It is also important to note that you are not limited to just video when you are using Peer Assisted Multicast (RTMFP) you can include data as well. These applications can include interactivity unlike IP Multicast. Of course there are considerations that include additional latency based on the number and location of peers in a group but the possibilities are amazing. Just consider an internet based application that includes video and interactivity with 10k concurrent users. With out a peer solution you would have to invest in a significant number of servers as well as a significant amount of bandwidth. With the Flash® Media Enterprise Server 4 you could address both server and bandwidth requirements with a small fraction of what it would take with a Unicast solution. The cost savings will be significant.


High Quality Video In Adobe Connect

April 28, 2010

This article assumes that you have some knowledge of and access to an Adobe Flash Media Server as well as the free live encoder from Adobe called the Flash Media Live Encoder.

I wrote a simple custom pod that will allow you to stream high quality live video from the Flash Media Server to the free custom pod mentioned here that is being shared in a meeting room in Adobe Connect. For now the custom pod only supports live video not vod (file based video).

This approach does not nullify bandwidth requirements but it allows you to benefit from the capabilities that Flash Media Server provides around streaming high quality video.  In other words if you stream a 2 Mpbs video to this custom pod hosted in a Connect meeting room the attendees of that meeting room will need more than 2Mbps to view it. The reason they will need more than the video requirement is that the Connect meeting room as a bandwidth requirement as well that needs to be taken into account.

When you download the custom pod you will notice that it is just a Flash file (swf). This custom pod is provided free as is with no support. Open an Adobe Connect meeting room. Open a share pod if one is not already open and click the button labeled “Documents” from the popup menu select “Select from My Computer…”. Navigate to the custom pod (fmsVideo.swf) select and upload it to the meeting room.

Notice the green dot in the upper left hand corner of the custom pod. That is used to open and close the settings. The setting will automatically close when the custom pod makes contact with a Flash Media Server. It also functions as a visual indicator of your connection state. Green indicates that you are connected and red indicates that you are not connected. The indicator does not change immediately when you connect or disconnect there may be a several second delay between changes in that indicator.

You will also notice in the preceding  screen (custom pod) that only two elements are required in order to play the live stream ( server url starting with rtmp and the stream name). These elements  correspond to settings in the Flash Media Live Encoder output panel.

Once you have the stream published from Flash Media Live Encoder to the Flash Media Server simply copy and paste the FMS URL and Stream (name) from the Flash Media Live Encoder into the same fields in the custom pod and hit the connect button. That should do it.

You can download the custom pod here.


Follow

Get every new post delivered to your Inbox.