This article will be the first in a series that attempts to help customers new to Adobe Connect find the data they are looking for in the format they need it. There are many built in report that are available to different group members (e.g. meeting hosts) in this article I will not differentiate between a meeting host and an administrator, just know that if you do not see the report that I am describing it is probably because you are not an administrator. Lets start with the basics, meeting reports. In Adobe Connect when you create a meeting room it is persistent, in other words it can be reused over and over again.
Meeting Reports from Meeting Detail
A meeting host (build in group the provides the ability and access to an Adobe Connect Meeting) can access the following reports. In order to access this report simply login to Adobe Connect Central and find the meeting detail. The meeting detail can be found by selecting the “Meetings: menu at the top of the window. This is the area where your meetings will be available if you are in the “Meeting Hosts” group.
These reports will return the reporting data that most customers want and use. For instance there is a summary report that shows the number of sessions held in the room as well as peak users per session.
There is of course, attendance data per session.
As well as a list of sessions that shows total attendees per session.
Finally it is possible to return a list of questions from a given session. This may sound like strange wording, “By Questions” but this is not just polling data. You can of course create polls in any Adobe Connect live environment (i.e. Meeting, Virtual Classroom or Seminar room) but you can also delivery a quiz that was created in Adobe Presenter. If you deliver a quiz from Adobe Presenter in a Meeting each question in the quiz is treated as if it were a poll. In other words if there are ten questions in the quiz each question would be shown separately in this report.
This is not the case if the quiz is converted to a Course and served in a an Adobe Connect Virtual Classroom but I will get to that later. If you select the link labeled “view answer distribution…” you will see a report that shows the percentage of attendees that responded to each possible answer.
If on the other hand you select the link labeled “view user response…” you will see a list of users and their answer selection.
You can download this data to a csv file. The problem is that if you had a survey that consisted of a number of questions you would have to download each question separately. I realized this was a problem some time ago and wrote a utility that would allow meeting hosts to download any number of questions that were presented in any of their meeting rooms. You can register to download that utility here. I put together a short video overview of that tool that can be accessed here.
There are other areas in the Adobe Connect web application (Connect Central) to get data about meetings. For instance you can run meeting reports from the reports tab of Connect Central.
Once you select the “Meetings” option you will have options based on your permissions in Adobe Connect. For instance, if you are a meeting host you will have the ability to run reports on your meetings but if you are an administrator you will have the ability to run reports on all meeting hosts meetings.
There are a couple of different types of reports for meetings that are available under the reports tab in Adobe Connect Central.
There is a “Meeting Room Summary Report” and an “Individual Meeting Session Report”. Each allows you to set filters for the fields that you would like to see in the report as well as the date range. The date range is interesting because most of the other virtual meeting and training products on the market have no concept or a very limited concept of persistence. Adobe Connect is persistent by design, in other words the meetings can be reused over and over again and that is the reason for the date range filter.
The summary report is just that a summary of all of the sessions that have been held in the selected meeting room.
Whereas the session report provides information about a specific session held in the selected room.
That is all for the first article in the series. In the next article I will cover bulk downloadable reports and how to use them to get specific information.
In an attempt to fill the gap I tested the BlackMagic Intensity Shuttle but it turns out I was not able to get it to work after testing on two laptops and a desktop with the most recent drivers. It appears that I am not the only one having these problems, all you have to do is search for “BlackMagic Intensity Shuttle issues” to get an idea of the problems people are having using that device.
Second Times a Charm
After a little searching and some advice I decided to give the Epiphan Video AV.io HD a try.
It could not have been any easier to get the AV.io working, no drivers to install, just plug and play. With in minutes I was able to see video in VLC media player. The next test was to see if I could get an image in Adobe Connect. I was able to see the device in the video pod without issue, unfortunately it turns out seeing the video was an issue. I knew immediately what the problem was, the AV.io was passing in too high of a resolution for the Connect meeting. Since there are no drivers or supporting application the only way to adjust the resolution passed to the Connect meeting video pod was a third party application (driver shim). Luckily I have tested several of these and had a couple still installed on my laptop. The first one I tried worked perfectly, ManyCam.
Putting It All Together
The process to get the pieces working together is fairly simple, first you will need a PC with a USB 3 port. I used an aging Lenovo W510. Connect the included USB 3 cable to the USB 3 port on your PC. For a video source I used my Canon 5D Mark III and connected it to the AV.io via hdmi, the Epiphan AV.io comes with an hdmi adapter. Now that everything is connected download, install and run ManyCam.
In ManyCam you set an input by right clicking on an input window and selecting video source. You should see the AV.io in the list.
Once the AV.io is selected make sure that is the video source that is output by ManyCam by transitioning or cutting to that input, you should see it in the main output window (highlighted in red).
Now to change the resolution to something that will work for a Connect Meeting, in the lower left of the ManyCam interface you will see a popup labeled “Resolution”. Click that popup and choose 480p.
Thats it, now its time to login to Adobe Connect and start a meeting. Once the meeting is started you need to select ManyCam as the video source for the video pod. Make sure that you select ManyCam and not the AV.io.
Thats it you should see the video from your camera in the video pod. I like this solution as there are not that many moving parts and the solution is fairly inexpensive.
It seems to happen to nearly every browser they start out with such great promise and then over time well…they bloat. Wouldn’t it be great if someone would create a browser that remained fast and worked at supporting standards in well a standard way?
Standards are only as good as the companies that implement them and that has never been more true than today. Wouldn’t it be great if some company or organization would create a browser that was fast and that company did not have an ulterior motive to manipulate standards and direct traffic to other elements of their company or partners?
We can hope and dream or switch to the next new browser that offers the hope of a faster tomorrow.
I made a few changes to this custom pod. You can register to download at the bottom of this article. The new file will be called fp10VideoPlayer.zip. Some of the changes were simple bug fixes for instance there was a problem accessing a stream with an mp4 extension and prefix, that is now fixed. That means that you should be able to use this with a CDN such as Akamai. Another highly requested feature was the ability to resize the video, that should now be possible. I have not done a lot of testing so use at your own risk.
In this article I will describe how to use a recently created custom pod for Adobe Connect. This custom pod is provided free of change and is provided as is with no additional support or warranty (how is that for some lawyer speak). Briefly, this custom pod allows you to stream high frame rate video from the Adobe Flash Media Server to an Adobe Connect meeting room. I used the collaboration sdk to create a shared experience. In other words if you are a host in a meeting room you can load and setup a connection to both live and ondemand video that you control for the meeting participants. As the host you make the connection and choose the video and when you hit play all participants will see that the video has started to play. This is very different than a typical video player where each individual has their own experience and could be watching different sections of a the same or different videos. This custom pod understands the different Adobe Connect meeting roles (i.e. host, presenter, participant). Only the host has interface elements (buttons, progressbar, etc…). Admittedly the user interface could use some work and I do intend to improve it so do not beat me up too bad but also do not hesitate to give me advice on improvements.
The following is a simple diagram of the workflow.
There are many considerations when ever you consider streaming high quality video. First of all the camera is an important part of the equation. I did a number of tests with web cameras and found that two of the three web cameras that I tested could not consistently produce 30 frames per second of video. Do not skimp on a quality camera. The second, third and fourth and and and considerations are all BANDWIDTH. You cannot stream a 500 kbps stream over a connection that only has 300 kbps available. There are many people that are confused about bandwidth but it is fairly simple. If you look at the diagram above you will notice that you have to send the encoded stream from the camera / laptop to the Flash Media Server and then on to Adobe Connect. You need the appropriate amount of bandwidth at each step. It is not enough to have a great connection from FMS (Flash Media Server) to Adobe Connect you also need an appropriate connection from the source (camera / laptop) to FMS. Often someone assumes that because their wireless card mentioned 54 Mbps that they are covered for streaming video. The key consideration is “usable bandwidth”. I have included the ability to test bandwidth in this application as well as a status indicator that will give you an idea if your connection is appropriate for the video you are attempting to stream. It is also important to note that available bandwidth changes continuously. You might find that you do a bandwidth test and have plenty and thirty seconds later you have half as much. It is best not to use a wireless connection as their is more variability and more unknowns with a wireless connection versus a wired connection.
Custom Pod UI:
Lets walk through some of the functionality of the custom pod. After it is uploaded to a share pod inside of Adobe Connect it should look like the following:
The first thing you should understand is that this is the interface that the host will see when they upload the custom pod. The dark green in the progress bar shows the progress of the playing video. The dark blue shows the size of the current buffer. If you do not see any dark blue then there is no buffer and you are probably not having a great play back experience. You will not see a progress bar for live video as there is not enough buffer to show. Notice the green status indicator in the upper left hand corner of the screen. This indicator will be seen by both hosts presenters and participants. This indicator shows only the local connection status. In other words if you are looking at this indicator it shows your status not a combined or status of other individuals in the meeting. The following table gives a brief highlight of the states and meanings.
This indicates no connection. Each time you connect the indicator will turn green initially and each time you disconnect it will turn black.
This indicates the initial connection as well as a video that has enough bandwidth to play and keep up with the video that is being sent from the Flash Media Server.
This indicates that there are or have been issues with the video playback. Often times this is represents a temporary condition so do not panic the first time you see the indicator turn orange or red.
This indicates that the issues are getting worse but as stated before this can be temporary so give it at least a few seconds and see if the condition improves.
If someone in the meeting mentions that the video playback is not smooth or the quality is not great you could ask them what the color of the indicator is to get an idea if the problem is bandwidth related. This indicator does not indicate a change in frames per second. It is possible to retrieve fps data from the metadata of the stream but it seems that this does not indicate that actual fps on the passed on from the encoder (e.g. Flash Media Live Encoder).
Adobe Connect Meeting Host:
You will notice that each role in an Adobe Connect meeting has a slightly different view of this custom pod. The host has complete control. As a mater of fact the first host to upload the custom pod retains complete control and all other hosts will see the controls but will only be controlling their local experience. With that said I think that it is a good practice to have only a single host in most if not all meetings. More than one presenter is not an issue but more that one host can create issues regardless if you are using this custom pod or not. The following is the host view of the custom pod:
Workflow for live video:
The first step to playing live video is to have a live video source. Keep in mind that if you intend to use a simple web camera your quality will probably not be that much better than what you would get out of the default camera support in Adobe Connect. If on the other hand you have a higher quality camera or would like a higher frame rate follow these steps.
1) setup a computer with enough horse power to encode the video and with enough bandwidth to send that video to the Flash Media Server. Download and install the free Flash Media Live Encoder.
2) setup or use an existing Flash Media Server. There are a great number of resources for getting started with the Flash Media Server.
3) upload the custom pod. The custom pod is in a zip archive. In a share pod in Adobe Connect simply locate the custom pod zip archive on your computer and upload the entire zip.
4) enter the server url and stream name for the video that you are publishing from the Flash Media Live Encoder. It is a simple matter to find the connection stream for the server. You will notice by the example above the entry field that it starts with rtmp. This is the realtime message protocol used by FMS. The next element in the connection stream is the server ip address or dns name. After the slash following the server name or ip address is the application name. This may seem a little strange but this represents a folder name inside the application folder inside the installation folder of the Flash Media Server. Once you have the Flash Media Server installed find the installation folder and open it and inside you will find the application folder. Inside of the application folder you will find a vod and live directory. These are the default applications. If we analyze the following connection url, rtmp is the protocol, the ip address is the address of the Flash Media Server and vod represents the default directory for ondemand streams (i.e. files) inside the application directory.
The stream name is what ever the file name is for ondemand or what ever name you entered into the Flash Media Live Encoder.
After the all the elements of the workflow are in place it is time to turn on the camera and stream the video from Flash Media Live Encoder to FMS. This is a pretty straight forward task, simply hit the start button in Flash Media Live Encoder.
Once the live video is streaming to Flash Media Server it is time to connect to and play the live stream into the custom pod inside of Adobe Connect.
This is the settings panel for the Custom Pod that you will use in the Adobe Connect Meeting room. It allows you to setup and make a connection to the Flash Media Server. It also allows you to choose between ondemand and live streams and test your bandwidth. Notice that the stream name is the same as the the stream field in the Flash Media Live Encoder. If these do not match you will not see video in the custom pod.Also notice that if you want to view live video you must select the Live Stream check box.
Well I think that about covers it. I will post the link to down load the custom pod later today along with a few other links that might be helpful. Please drop me a comment to let me know if it is working or not and any improvements that you would like to see.
I put together a short overview presentation of the custom pod functionality and setup. If you would like to jump right to the link that allows you to register for download it is on slide eight. Please let me know what you think. Note: If you are having trouble with the registration page clear the cache on your browser and reload the page.
Some of you may know that I have tried my hand at encoding video. I have come up with settings that I have found work fairly well in Adobe Connect. With that said I have always turned down the quality of the audio but wondered if people actually noticed. I found an article with audio samples that tells me that they may not. Give it a try and let me know how you did on the tests.
Adobe Connect is a feature rich solution for immersive online meeting experiences from small group collaboration to large scale webinars. I have often been surprised by the seemingly endless way customers are able to put Adobe Connect to work because of the inherent flexibility of the platform. With that said I recently was asked by a potential customer how they would be able to use Adobe Connect for surveys. The specific ask was related to seeing and exporting survey question responses. It turns out that this is not as simple as I thought and that is the reason for this post.
Adobe Connect has a published publicly available webservice api, unlike some competitors. I decided to use the webservice api to make this workflow much easier. At the end of this post you will find directions that will allow you to download the application. It is a simple application that requires that you use the Adobe Connect web application (Adobe Connect Central) to find the meeting or course that you would like to retrieve data from copy the sco-id ( do not worry if this does not make sense as I will explain), paste it into a field in the application and click a button to retrieve the results. There is also an option to export the results to csv.
This application will allow you to retrieve poll results from a meeting as well as responses from a course. If you are not sure what I mean by meeting and or course this should help. So what does it take to use this application? First you will need to register so that you can download the application. After you have installed and opened the application you will be presented with a login screen.
You will need an administrator login for this application to work. In other words only someone in the Adobe Connect Administrators group will be able to use this application. The first field is the account url, there is an example below this field of the format. This would not be the url to a meeting so make sure not to include the meeting extension. The username and password should be self explanatory.
Once you enter the information hit the login button and give it a few seconds to login.
Once the login is complete you should see the following:
It is a very simple application in that all you can do is enter a sco-id (will be covered shortly), retrieve and export the results. Well ok you can do a little more. You can drag to arrange columns, expand and collapse at the question level. By the way only questions that have the results visible can be exported. Each question is expanded by default but if you did not want to export certain results you could simply collapse that question and it would not be exported in the csv.
Alright where do you get this sco-id that is required to get the poll and or survey results? It is very simple. When you login to the Adobe Connect web application (Connect Central) you should be able to navigate to the meeting and or course that has the results you would like to retrieve. If you are not familiar with Connect enough to find the meeting and or course please take advantage of some of the resources available on ConnectUsers.
Lets start with a course, you will find courses under the training tab in Connect Central. They have the single book icon and will have the word course under the “type” column heading.
The following is a course:
Notice the single book icon. If you click the title, in this case “Meridien report quiz score” you will see the detail for that course.
For instance you will see the course name, course id, Summary, etc… This is where you will find the sco-id. It is actually in the url field of browser. You will know if you are looking in the right place if the url starts with your account url. For instance if your account url is http://acme.adobeconnect.com you will see something like the following:
Notice that this url starts with your account and has several other elements until you get to the “?”. Notice that just after the “?” is “sco-id“, that is label for the value you need. In other words look for the sco-id then an “=” then a number. In this case 794180125, yours will be a different number. Now copy that number (just the number and NOT “sco-id“), in this case you would just copy 794180125 and paste it into the field in the survey reporting application, like so.
Now you are ready to retrieve the report data, just click the button labeled “Get Survey Data”. Keep in mind that this will not work for curriculum but if you have courses that are included in a curriculum you can get the reporting data from those courses individually. It is as easy to use to retrieve meeting polls, just navigate to the meeting and copy the sco-id from the url.
Make sure that you are looking at the Name, Summary, Start Time, etc… of the meeting. That way you know that you are getting the sco-id of the meeting and not the directory that the meeting is in. Depending on the amount of data you might need to give it a couple of seconds to come back. The buttons will be disabled while it is retrieving the data.
As I said before, you can expand and collapse rows using the arrow icon. A collapsed series is not exported when you use the export feature. That is really all there is to it. If you want to report on another meeting or course after the first, simply click the x button to the right of the field where you pasted the sco-id and paste sco-id from a different meeting or course.
Well the only thing left is the download. I have setup a simple registration to better understand who is downloading and using the application. Just click here to register.
For some time I have been looking at ways to expand the use of high end video cameras with Adobe Connect. There are many reasons to consider higher end cameras not the least of which are optics, sensor size and quality, features, etc… If you need convincing the following should help.
I was recently given an opportunity to test the Matrox MX02 Mini and jumped at the chance.
What better way to test it than with my Canon 5D Mark III. I have really enjoyed using this camera for both stills as well as video.
The Matrox MX02 mini gave me the opportunity to see how the Canon camera and Adobe Connect would work together. The initial setup was fairly easy. I requested the model that came with a ExpressCard/34 adapter so that I could use my laptop. On a slightly humorous note my laptop only has a full size ExpressCard slot so a little adjustment was required.
It turns out that cardboard like duct tape has many uses. This was obviously not a short coming of the MX02 Mini but none the less easily overcome. I decided to use the HDMI input for the test. The Canon 5D Mark III requires a mini HDMI connector. I thought I had every adapter made but it turns out a mini HDMI was not one of them, a quick trip to Fry’s fixed that problem.
There is software to install for this setup to work. The installation was easy and included a number of applications. With that said in the end the only software I used was the Matrox USB Webcam Emulator utility. As you might expect this utility allows the MX02 Mini to appear to the PC as if it were a webcam, making it easy to use with Adobe Connect. There are five popup boxes in the USB Webcam Emulator: Video Input Format, Video Input Source, Audio Input Source, Video Frame Size and Video Frame Rate. The first three, as expected, have to do with the video device you have connected to the MX02 Mini and the last two have to do with the video output from the MX02 Mini.
I set the output on the Canon camera to 1920 @30 fps (frames per second) IPB. In the Matrox USB Webcam Emulator I set the Video Input Format to firstname.lastname@example.org fps. Since I used HDMI I set the Video Input Source to HDMI and the Audio Input Source to HDMI Channel 1-2. I did not test the RCA left and right for audio input source.
Adobe Connect supports six input resolutions, three for a 4:3 aspect ratio and three for 16:9 aspect ratio. The 4:3 resolutions are: 160×120, 320×240 and 640×480. The 16:9 resolutions are: 214×120, 427×240 and 854×480. Choose the Video Frame Size (video output resolution) that is closest to one of the supported Connect resolutions. For instance the MX02 Mini does not have 427×240 but it does have 424×240. The same is true for 854×480 but it does support 852×480. If you need to change the input or output parameters you may have to restart the Connect meeting/seminar room in order for the settings to take effect. Luckily this is a simple matter with Adobe Connect, simply refresh the browser tab that was used to launch the meeting/seminar room.
Make sure that you have the correct settings in Adobe Connect to match your settings in the Matrox USB Webcam Emulator. As stated previously Adobe Connect supports the following video input resolutions:
Notice that in the Connect video preference settings of your meeting room there is a slider with four steps (settings).
Each of the slider steps corresponds to a particular resolution, frame rate and compression amount. At this point we are only concerned about resolution. The following shows the resolution for both the 4:3 and 16:9 aspect ratio for each setting on the slider from right to left (highest being on the far right of the slider).
Resolution (4:3 )
Resolution (16:9 )
As an example, if your output (Video Frame Size) on the Matrox USB Webcam Emulator was set to 852×480 you would want to use the following settings for the video preferences in the Adobe Connect meeting/seminar room.
I found the Matrox MX02 Mini, Canon 5D Mark III and Adobe Connect to be a great combination.